Privacy Policy

KNOT collects and processes various information for the proper operation of its services. KNOT makes all necessary effort to protect your personal information in accordance with applicable European and French regulations. This Privacy Policy informs you of the various data processing operations carried out by KNOT and, for each of them, details what data is involved, for what purposes, the legal basis, the retention periods and the recipients of such data.

The company KNOT, whose headquarters are located in STRASBOURG (67000) - 5 rue Baldung grien, has an application for renting self-service e-scooters. This application allows us to receive orders from our customers. In addition, KNOT equips its vehicles with a geolocation system to monitor the fleet. The purpose of this processing is to:

Legal basis for processing:

Categories of data:

Recipients of the data:

Data retention period: twenty-four months. After two years, the data is anonymized and used only for statistical purposes in aggregate form.

KNOT, whose headquarters are located in STRASBOURG (67000) - 5 rue Baldung grien, has a showcase website, which presents its activity as a supplier and operator of self-service fleet solutions. This site allows, via an online contact form, to receive requests for quotes from Internet users and the data collected on this occasion are recorded in a file of prospects. Another form allows to subscribe to a mailing list.

Legal bases of the treatments:

Categories of data:

Recipients of the data: The Staff of KNOT.

Data retention period: one year.

Your rights:

You can access your personal data or request their deletion. You also have the right to object, the right to rectify and the right to limit the processing of your data (see for more information on your rights).

To exercise these rights, go to the KNOT application and go to the menu “My account” and then “My information”. Alternatively, or if you have any questions about KNOT’s processing of your data, you can contact our DPO.